Student Accommodation and Welfare intern

Mission

To place students in accommodation according to their requirements (private bathroom, student residence, smokers, allergies, vegetarians, proximity to friends in the group etc)
To maintain and create excellent working relationships with homestay hosts and other accommodation providers
To maintain the Database, on which all host family-related information is stored.
To process applications from potential new host families and to visit them in their homes and assess their suitability.
To prepare and send out all documentation relating to host family
To meet groups on arrival and manage group departures
To liaise with agents and students over issues relating to accommodation and welfare.
To check that students are happy with their host by informal discussion and to move students to a new homestay situation if this becomes necessary.
To talk to students about their accommodation if necessary.
To meet students on first morning of course.
To manage any problems which may arise during the stay and to be on call with the Emergency phone (extra money for this mission)
To provide support in other areas of work as required
To cover other roles in case of staff absence/holiday
To undertake other tasks as requested by the School Director, office Manager.

Profile

Excellent verbal and written communication skills
Good telephone manner and working knowledge of Microsoft Office software
Experience of working with people from different cultures and different countries
Excellent customer service and attention to detail
Excellent time management
Experience in facilities management, property management or hospitality sectors

Internship details

How to apply?

Please send us CV and cover letter by email ([email protected]) .